I’m over at my aunts trying to install her new ‘HP Officejet Pro L7580′. I successfully installed it on her HP Laptop running window’s Vista with no problem.
Her HP Desktop running window’s XP is causing problems.
I am rather computer literate and have installed a bajillion printers over the years. This the first time I’m fairly certain the printer shipped with an install CD that isn’t going to work no matter what we do.
Yes, the XP install cd is different from the Vista cd.
I’m now downloading the 315 meg install file directly from HP’s web site. I’ll do this first next time- HP YOU SUCK.
She is replacing another HP all in one printer that also crapped out. Dealing with HP Support is so time consuming your time is better spent dropping another $300-$500 on a new machine. I wish she would have picked another brand this time though.
Hi
I just bought the dreaded printer yesterday. Works fine, but uses up 100% of cpu under XP.
Unfortunately I have a big job to do , so I’ll have to stick with it for a while. Any known fixes?
Cheers
Bill
By: Bill on January 7, 2008
at 5:35 pm
Buy a different brand of printer. HP use software emulation to mimic something they used to have physical electronics do… They took the PCB that used to buffer the print job out to save cash… HP suck… How do I know? I work on a HP helpdesk
By: Chris on January 12, 2008
at 9:05 am
I rang HP help desk – big mistake – mustn’t be yours Chris – it was somewhere in south Mumbai. Guess what they told me to do?
You got it! Reinstall the driver!
Falloo Fallay! That’ll fix it!
Not.
After a half hour of mangled conversation she decided that it wasn’t a printer problem it was a problem with spoolsv.exe and a microsoft issue. There have never been any driver issues under XP.
The L7580 is definitely a piece of shit printer that doesn’t run to specification under Windows XP
Damn
Naturally, I didn’t believe her, but I contacted microsoft, explaining the problem with lots of 8×10s with pictures and arrows (Arlo Guthrie – Alice’s Restaurant), only to receive a reply that because I was in Australia, windows XP is different (why? because we use 240v and not 110v?) and I would have to resubmit to MS Australia.
I did ring them in Australia and explained, but then it was going to cost me another $80 to speak to someone technical.
Who would tell me what?
Reinstall the driver?
The HP
By: Bill on February 14, 2008
at 1:23 am
I rang HP help desk – big mistake – mustn’t be yours Chris – it was somewhere in south Mumbai. Guess what they told me to do?
You got it! Reinstall the driver!
Falloo Fallay! That’ll fix it!
Not.
After a half hour of mangled conversation she decided that it wasn’t a printer problem it was a problem with spoolsv.exe and a microsoft issue. There have never been any driver issues under XP according to her.
Naturally, I didn’t believe her, but I contacted microsoft, explaining the problem with lots of 8×10s with pictures and arrows (Arlo Guthrie – Alice’s Restaurant), only to receive a reply that because I was in Australia, windows XP is different (why? because we use 240v and not 110v?) and I would have to resubmit to MS Australia.
I did ring them in Australia and explained, but then it was going to cost me another $80 to speak to someone technical.
Who would tell me what?
Reinstall the driver?
The HP L7580 is definitely a piece of shit printer that doesn’t run to specification under Windows XP
By: Bill on February 14, 2008
at 1:26 am
I have had an HP printer that never liked to work with XP. I had to install 2000, install the printer, Then do an upgrade to XP. What a piece of crap.
Now after getting it to work a few times with a later XP build, I buy a legit copy and cant get it to work at all.
I guess it is time to get e new printer…..HP never again.
By: Mike on March 18, 2008
at 5:51 pm
I’ve got a broken HP printer – and HP have yet to do anything right. I bet their CEO has trouble brushing his teeth their so useless.
By: Alex Collins on April 18, 2008
at 5:42 am
There’s one thing to say: the HW is fairly decent (OfficeJet 7680), but that whole 400mb of sw sh**.. It crashed my XP system continuously; I then downloaded the company driver (printer/scranning only, none of all that other rubbish), because I also had 87% CPU usage. That fixed it, but there are still other (not too important) issues: can’t scan to network device, doesn’t like it if I write back to an installed mem card,……. Somewhow I was stupid enough to agree to a 1522 MFD purchase for one of our small offices… after installing the driver and I wake up my Thinkpad it gets BSOD (usbscan.sys)…. This was the LAST HP device (not only printer).
By: Ruediger on June 17, 2008
at 12:28 pm